Please read the terms and conditions in their entirety. It is important to understand the conditions as they apply to your travel arrangements. Operators' Responsibility: Paintbrush Holidays (hereinafter referred to as PBH) and/or their agents act solely as agents for the Travel Service Suppliers such as airlines, hotels, bus companies etc. who are providing their facilities as described in this brochure. We do our best to select such suppliers but exercise no control over them and cannot be held responsible for the failure of these suppliers to carry out any obligations. Any and all bookings made with these suppliers by us, for you, are subject to the terms and conditions of each and every such supplier. Suppliers' liability may also be limited by law, tariffs, or conditions set forth in their documentation, tickets, etc. Without limiting the generality of the foregoing, PBH and its agents are not responsible for any and all claims for losses, damages, delays, illness, injuries, inconvenience, loss of enjoyment, or anxiety arising from: a) fault of negligence or omissions on the part of said travel suppliers; b) Illness, theft, strikes, mechanical problems, quarantine, governmental intervention, weather conditions, acts of hostility or violence and any other grounds beyond their control; c) Your failure to obtain passport, visas, inoculations or other ground documents; d) Your failure to report on time at an airport or ground transfer facility; e) Material damages, theft or other mysterious disappearance of your goods; f) Personal injury or death; g) Force Majeure - event(s) beyond our, or our suppliers' reasonable control including, but not limited to, acts of God, strikes, lockout or other labour disputes or disruptions, wars, blockades, insurrections, riots, earthquakes, weather conditions, floods or acts or restraints imposed by governmental authorities. Liability: Where travel services are purchased separately, and not as part of an inclusive package, PBH's responsibility shall extend only to the provisions of advice as to industry standard or supplier recommended, connection and check-in times. Provided PBH supplies such advice, it shall not be responsible for missed connections or departures, regardless of the cause. Photographs of all our programs very often include participants and may be used on our websites and promotional material. If any of our passengers do not wish to have pictures which include their image used by PBH, said passengers must advise PBH prior to departure in writing. Costs for this program are based on current exchange rates in effect at time of publication and are subject to currency fluctuation. Brochure accuracy: Every effort has been made to describe the travel services in this brochure as accurately as possible, but please note there may be different living standards and conditions with respect to the provisions of utilities and services than you are accustomed to at home. Information and photographs contained herein were accurate at time of printing and are subject to change: however, we will do our best to inform you should any significant changes occur.
PBH reserves the right to decline any passenger as a member of this tour at any time. It is understood that all passengers reserving on any PBH program are personally physically mobile. Reservations and Payments: A deposit of $500.00 CAD per person, plus the applicable insurance premium is payable at time of booking. The balance of payment is due no later than 70 days prior to departure. Please note that the deposit is non-refundable and the balance subject to cancellation charges according to the date of cancellation by the passenger. Please see applicable cancellation charges below:
- Cancellation notice received more than 60 days prior to departure - deposit amount less $300 per person for costs incurred.
- Cancellation notice received 60 - 30 days prior to departure - 50% penalty
- Cancellation notice received 29 - 0 days prior to departure - 100% penalty
Please refer to the suggested insurance offer to protect you from the above cancellation penalties.
Unused travel services: No refund can be made for unused travel services after departure, nor can they be exchanged for alternative travel arrangements.
Paintbrush Holidays is a division of The Travel Broker which is a Canadian company registered under the Ontario Travel Industry Act. Ontario registration No. #981363484
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